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FAQs
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FAQs

IS 13Lives AUSTRALIAN MADE?
13Lives is made in a state-of-the-art Australian facility and blended with some of the highest quality ingredients from around the globe.
What counties do you ship to?
We ship to the U.S.A, NZ, and Australia.
HOW DO I KNOW 13Lives have QUALITY PRODUCTS?
13Lives is formulated and manufactured in a HACCP and GMP certified facility with the latest information and research available.
Are there any banned or illegal substances in 13Lives Products?
We manufacture in a HACCP and GMP certified facility and ensure that our products do not contain banned substances.
WILL 13lives products INTERACT WITH MY MEDICATION?
While 13lives is made with approved non banned ingredients. We always highly recommend seeking the advice of your medical professional before use.
CAN WOMEN USE 13lives products?
13lives can be used by men and women but we always suggest seeking the advice of your primary medical professional.
Can I use more than the recommended serving?
Do not exceed the recommended serving and always consult your medical professional before use.
I play sport X in federation Y, will I be flagged for using 13lives products?
To date we have not had any issues with our products. We always recommend doing your own due diligence and find out what ingredients are banned by your federation. All our products are open label.
I noticed you do not stock product X anymore.
13Lives has revamped its product line to bring you the best open label and effective products we can. We wanted to streamline our range to work for all people and make sure it is effective and easy to understand. Our full range can be found on our website.
I want to distribute 13lives products in my territory who can I contact?
Please send an email to info@13-lives.com and someone will reach out to you within three business days.
How do I know my product is a legitimate 13Lives product?
All 13lives products are listed on our website. In addition, all our labels are high quality and have a raised effect, you will notice our logos and legal information on the label.
I love your products, can I become an ambassador?
We would love to hear from you, please email us your story info@13-lives.com
What community/ charity events do you support?
We hold an annual yearly contest which aims to help get kids of the street and support their creative artistic efforts by releasing limited edition prints and promoting the winning artist. While using a portion of the profits to support community programs. We will have a dedicated page which will go into more detail created shortly.
I own a supplement store; can I stock your product?
Please send an email to info@13-lives.com and someone will reach out to you within three business days.